Law Enforcement Request Policy Follow
Last updated: 15th September 2025
Policy Overview
RedGIFs respects the privacy of its users while complying with applicable laws. We disclose user information only in response to valid legal process, in accordance with applicable law, or in response to an emergency involving the risk of death or serious physical harm.
Eligible Requestors
This Policy applies exclusively to law enforcement agencies and governmental authorities. Private individuals, civil litigants, and other non-governmental requestors must pursue proper legal channels.
Legal Process Required
RedGIFs requires valid and binding legal process before disclosing non-public user information, except in emergencies. Examples include:
- Subpoena – may compel disclosure of basic subscriber information.
- Court Order – may compel disclosure of account records or transactional data.
- Search Warrant – required for disclosure of stored content such as uploaded files or private communications.
We will reject or limit requests that are overly broad, lack legal authority, or conflict with applicable law.
Emergency Requests
If law enforcement believes an emergency involving imminent risk of death or serious physical harm requires disclosure without legal process, they may submit an emergency request. Requests must:
- Be submitted by a sworn law enforcement officer.
- Include a description of the nature of the emergency.
- Identify the specific information requested and why it is necessary.
RedGIFs evaluates emergency requests on a case-by-case basis.
International Requests
RedGIFs is a U.S.-based company. For requests from outside the United States, we generally require use of appropriate international channels, such as Mutual Legal Assistance Treaties (MLATs), unless applicable law permits otherwise.
Preservation Requests
Law enforcement may submit a preservation request under 18 U.S.C. § 2703(f) to preserve specific account records pending receipt of legal process. RedGIFs will preserve data for up to 90 days, with a possible 90-day extension upon receipt of a renewed request.
Notice to Users
Unless prohibited by law or court order, RedGIFs may notify affected users before disclosing their information to law enforcement, to allow them the opportunity to contest the request.
Submitting Requests
All requests should be addressed to:
Vergil Services, Inc.
Attn: Legal Depatment
11766 Wilshire Blvd. Suite 900, Los Angeles, CA 90025
legal@redgifs.com
Requests must include:
- Agency name and contact information.
- Name and badge/ID number of the requesting officer.
- Description of the legal authority under which the request is made.
- Specific information requested (e.g., username, video URL, date range).
Cost Reimbursement
Where permitted by law, RedGIFs may seek reimbursement for costs associated with responding to law enforcement requests.
Policy Updates
This Policy may be updated at any time. The most current version will be posted on RedGIFs.com.